Question 1

How long does assembly take?

Accepted Answer

Most people assemble their Kigumi Nest in 15-30 minutes. No tools required—just follow our simple visual guide and slot the pieces together using traditional Japanese joinery techniques.

Question 2

What is the weight capacity?

Accepted Answer

Each Kigumi Nest can safely support up to 250kg (550lbs). Our vertical slat system distributes weight evenly for exceptional stability and longevity.

Question 3

What mattress types work with Kigumi Nest?

Accepted Answer

Kigumi Nest works with all standard mattress types including memory foam, pocket spring, latex, and hybrid mattresses. The vertical slat system provides excellent airflow and support.

Question 4

How do I adjust the frame to a different size?

Accepted Answer

Adjusting your Kigumi Nest is simple. Disassemble the frame (takes about 10 minutes), reconfigure the pieces according to our guide, and reassemble in your new desired size. No additional parts needed—everything is included.

Question 5

How do I care for the wood finish?

Accepted Answer

Simply wipe down with a soft, slightly damp cloth as needed. Avoid harsh chemicals or abrasive cleaners. The natural wood finish is treated to resist everyday wear while maintaining its beautiful patina over time.

Question 6

How is the frame delivered?

Accepted Answer

Your Kigumi Nest ships flat-packed in eco-friendly packaging. Delivery typically takes 5-7 business days within South Africa. All pieces fit through standard doorways—no need to worry about tight staircases.

Question 7

What is your return policy?

Accepted Answer

We offer 30-day returns for unopened items. If your Kigumi Nest arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund. Return shipping applies for change-of-mind returns.

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